Terms of Service

Effective Date: July 3, 2026

Welcome to Echoliv ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of https://echoliv.com/ (the "Website"), including any purchases made through our online store.

By accessing our Website or placing an order, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our Website.

1. About Echoliv

Echoliv is an online retailer offering thoughtfully designed lifestyle accessories, including:

• Backpacks
• Crossbody Bags
• Tote Bags

Our goal is to provide quality products together with a secure and transparent shopping experience.

2. Eligibility

By using this Website, you represent that:

• You are at least 18 years of age or the legal age of majority in your jurisdiction.
• You have the legal authority to enter into binding agreements.
• The information you provide is truthful and accurate.
• You will use the Website only for lawful purposes.

3. Acceptance of Orders

All orders placed through Echoliv are subject to review and acceptance.

After an order is submitted, you will receive an order confirmation email acknowledging receipt of your purchase request. This confirmation does not constitute acceptance of your order.

We reserve the right to:

• Accept or decline any order
• Limit purchase quantities
• Cancel suspected fraudulent transactions
• Refuse orders that violate these Terms

If an order is canceled after payment has been received, a refund will be issued using the original payment method.

4. Product Information

We strive to present accurate descriptions, specifications, and images of all products.

However, we cannot guarantee that:

• Product descriptions are completely error-free.
• Colors displayed on your screen exactly match the physical product.
• Images perfectly represent every production batch.

Minor differences in color, texture, stitching, or material appearance may occur due to lighting, manufacturing processes, or monitor settings.

Such differences are not considered product defects.

5. Pricing

All prices displayed on the Website are listed in U.S. Dollars (USD) unless otherwise specified.

Prices are subject to change without prior notice.

Although we work diligently to maintain accurate pricing, occasional errors may occur.

If a pricing error affects your order, we reserve the right to:

• Cancel the order
• Contact you with corrected pricing
• Issue a full refund if payment has already been processed

6. Payment

We accept approved payment methods displayed during checkout.

By submitting payment information, you confirm that:

• You are authorized to use the selected payment method.
• Billing information is accurate.
• Funds are available for the transaction.

Payment authorization is required before order processing begins.

7. Shipping

Shipping is handled according to our Shipping Policy.

Current shipping information includes:

Delivery times are estimates and are not guaranteed.

Carrier delays, weather conditions, holidays, and circumstances outside our control may affect delivery schedules.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before making a purchase.

Eligibility for returns may depend on factors including:

• Return request timeframe
• Product condition
• Original packaging
• Proof of purchase

Certain items may not qualify for return where permitted by applicable law.

9. Order Cancellations

Customers wishing to cancel an order should contact us immediately.

Orders may only be canceled before they enter fulfillment.

Once an order has been processed or shipped, cancellation may no longer be possible.

10. Customer Responsibilities

Customers agree to provide accurate and complete information, including:

• Full legal name
• Shipping address
• Billing address
• Email address
• Telephone number (if requested)

Customers are responsible for reviewing their order before submitting payment.

Echoliv is not responsible for delays or additional costs resulting from incorrect customer information.

11. Intellectual Property

All content available on this Website is owned by or licensed to Echoliv, including but not limited to:

• Logos
• Branding
• Product descriptions
• Product photography
• Website design
• Graphics
• Icons
• Text
• Layout
• Software

These materials are protected by applicable intellectual property laws.

You may not:

• Copy
• Modify
• Publish
• Sell
• Distribute
• Reproduce
• Create derivative works

without our prior written permission.

12. Acceptable Use

You agree not to use the Website to:

• Violate any applicable law or regulation.
• Commit fraud or deceptive practices.
• Upload malicious software.
• Attempt unauthorized access to our systems.
• Interfere with Website functionality.
• Harvest customer information.
• Impersonate another individual or business.
• Distribute spam or unsolicited communications.

Violation of these Terms may result in immediate termination of access.

13. User Content

If you submit reviews, comments, suggestions, or other content, you grant Echoliv a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish such content in connection with operating and promoting our business.

You agree that submitted content:

• Is truthful.
• Does not infringe intellectual property rights.
• Is not defamatory.
• Does not contain unlawful, offensive, or harmful material.

We reserve the right to remove content at our discretion.

14. Third-Party Links

Our Website may include links to third-party websites for customer convenience.

Echoliv does not control or endorse these external websites and is not responsible for:

• Their content
• Privacy practices
• Products or services
• Security
• Availability

Access to third-party websites is at your own risk.

15. Disclaimer of Warranties

To the fullest extent permitted by law, the Website and all products and services are provided on an "as is" and "as available" basis.

We make no express or implied warranties regarding:

• Continuous Website availability
• Error-free operation
• Uninterrupted service
• Compatibility with every device
• Freedom from viruses or harmful components

Nothing in these Terms limits any warranty rights that cannot legally be excluded under applicable consumer protection laws.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Echoliv shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to:

• Use of the Website
• Inability to access the Website
• Product delays
• Shipping interruptions
• Loss of profits
• Loss of business opportunities
• Data loss

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the applicable order, except where a greater remedy is required by law.

17. Indemnification

You agree to indemnify and hold harmless Echoliv, its affiliates, employees, officers, and service providers from claims, liabilities, damages, losses, and expenses arising from:

• Your violation of these Terms
• Your misuse of the Website
• Your infringement of another person's rights
• Your unlawful conduct

18. Privacy

Your use of the Website is also governed by our Privacy Policy.

By using our Website, you acknowledge that personal information will be collected, processed, and used in accordance with our Privacy Policy.

19. Website Availability

We strive to keep the Website available at all times.

However, we do not guarantee uninterrupted access.

The Website may become temporarily unavailable due to:

• Scheduled maintenance
• Technical issues
• Security updates
• System failures
• Events beyond our reasonable control

20. Force Majeure

Echoliv shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

• Natural disasters
• Severe weather
• Floods
• Fires
• Earthquakes
• Government actions
• Labor disputes
• Public health emergencies
• Carrier interruptions
• Power outages
• Internet failures

Our obligations will resume once the event has reasonably ended.

21. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Echoliv operates, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved through the appropriate courts or legal authorities having jurisdiction, unless otherwise required by applicable law.

22. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

23. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on the Website, constitute the complete agreement between you and Echoliv regarding your use of the Website and purchases made through it.

24. Changes to These Terms

We reserve the right to update or modify these Terms at any time to reflect changes in our business practices, legal requirements, or Website functionality.

Updated versions become effective immediately upon publication on this Website.

Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

25. Contact Information

If you have questions regarding these Terms of Service, please contact us.

Echoliv

Customer Support Hours
Monday – Saturday
8:00 AM – 7:00 PM (EST)

Email: support@echoliv.com

We are committed to responding to inquiries promptly during our regular support hours.